Conflict Management - 2003 Words

TITLE OF THE STUDY Impact of effective conflict management on employee’s performance and productivity†. INTRODUCTION This research work will be centering on effective conflict management, its impact on employee’s performance, productivity as well as resolution, linking to the management and employees of the organizations. Conflict can be regarded as disagreement regarding interests or ideas (Esquivel and Kleiner, 1997). Managing the conflict appears when the objectives, goals or interests of the individuals or groups are frustrated or about to frustrate. Conflict is an inevitable part of life since the goals of different stakeholders such as managers and staff are often incompatible (Jones et al 2000, Bagshaw, 1998). There are†¦show more content†¦In this modern era of business, conflict is a serious problem. In many cases, it wastes precious human and physical resources which could be better directed to other activities. According to survey conducted in Certified Professional Accountants (CPA) firms Singapore, practicing managers suggest that they spend more than 20 % of their time dealing with conflict or its aftermath (Thomas, in press; Thomas and Schmidt, 1976). From the above discussion, we can’t conclude that conflict is totally time wasting activity for the organization. Studies have been also shown that conflict leads to change which play the role of oxygen for the life of the organization. People in organizations conflict about vague assignments, the refusal to accept feedback, unfair distribution of work, incompatible goals, downgrading coworkers, and personalities (Berbmann and Volkema, 1989). Studies have also been shown that those organizations who are handling conflict as a tool for change and innovation are occupying better place with respect to competing organizations, who consider conflict as boring and laborious thing. Numbers of studies have been conducted for the measurement of effectiveShow MoreRelatedConflict Management1178 Words   |  5 PagesConflict is a fact of life - for individuals, organizations, and societies. The costs of conflict are well-documented - high turnover, grievances and lawsuits, absenteeism, divorce, dysfunctional families, prejudice, fear. What many people dont realize is that well-managed conflict can actually be a force for positive change. Conflict is â€Å"an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achievingRead MoreConflict Between Conflict And Conflict Management845 Words   |  4 Pagesâ€Å"People are afraid of conflict because they do not have essential skills to manage it well.† This is true because according to O’Grady and Malloch (2016), conflict is reflection of an insufficient knowledge of the dynamics of conflict and a lack of capability in its management. In the case of Nancy, perhaps she needs to undergo specialty training or classes about conflict management in order to improve their unit’s dynamic or interaction. 2. â€Å"If you engage with conflict too early, there is a chanceRead MoreThe Conflict And Conflict Management Strategies908 Words   |  4 PagesRobbins and Judge define conflict as a process that begins when one party perceives another party has or is about to negatively affect something that is cared about. There is a variety of conflicts that individuals will encounter within their lives. Knowing and understating the conflict cycle and understanding conflict management strategies will help individuals solve conflict in a reasonable manner (Robbins Judge, 2014). Discussing Contentious Issues/ Bringing Conflict into the Open When managersRead MoreConflict Of Conflict Management Styles1690 Words   |  7 Pages Many people do their best to avoid conflict at all costs, but it is an occurrence that everyone must deal with from time to time. Understandable, the avoidance of conflict is glamorous, however learning how to handle the conflicts can make them seem less bothersome. Learning how to manage conflict is a key factor in becoming a manager and the execution of that learning can be very different from manager to manager. Shanker (2013) describes conflict management styles as an equation involving theRead MoreConflict Management1469 Words   |  6 PagesConflict Management Conflict Management Yamil Little Strayer University BUS520 Dr. Anthony Hughes 02/27/11 Conflict Management Introduction In today’s ever-changing business environment organizations encounter varying levels of intrapersonal, interpersonal, intragroup, and intergroup conflicts. Intrapersonal conflict is a battle within oneself, which usually involves a life goal and/or change. Interpersonal conflict is when two or more people have opposing perspectivesRead MoreConflict Between Conflict And Conflict Management1772 Words   |  8 Pagesopinion there will also be a chance for some form of conflict to arise. To resolve and manage conflict, any organization or persons’ must try to understand the causes, theories, approaches and strategies of conflict management. Resolving conflict requires a great deal of attention and thorough understanding in seeking resolution. In this review, conflict management will be explored in general from different perspectives in light of how conflict effects teams or groups, workplace relationships andRead MoreConflict Between Conflict And Conflict Managemen t1313 Words   |  6 PagesConflict and conflict management both play pivotal roles in all relationships, whether they are between friends, family, lovers, or coworkers. However, while most relationships have an abundance of conflict, the amount of properly implemented conflict management in all relationships is relatively low. This is especially surprising when you consider the sheer amount of research and counseling directed at managing conflict in constructive ways. Though the aforementioned services and research are ofRead MoreConflict Management5778 Words   |  24 PagesUnderstanding Conflict and Conflict Management http://www.foundationcoalition.org/teams Definition A team is a small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.1 Although student teams may not satisfy all the requirements of the definition, the degree to which they do often determines their effectiveness. Rationale Students do not come to school with all the social skillsRead MoreConflict Between Conflict Management And Resolution883 Words   |  4 Pagesnegative association with conflict. Reflects poorly on the supervisor when there is conflict but in reality it’s only negative when the supervisor or employee, depending on the situation does not address the conflict. Unresolved conflicts can negatively impact not only the employees involved but also the company. Unresolved conflicts result in negative impacts not only to the individual but also the company. Focus on the problem, not the person. Sometimes the conflict will be reoccurring or unresolvableRead MoreConflict Management Styles1081 Words   |  5 PagesConflict Management Styles Myron Harris 09/30/2012 CJA/444 Allen Cole Conflict Management Styles Conflict usually occurs when individuals within a group or organization has differences in opinions. When individuals are in a disagreement about something like policies and procedures or even the overall direction of which an organization or company is heading it can become very frustrating. As we all know conflict the process of conflict usually begins when an individual or party has perceived